by KarenDeis | Jun 20, 2017 | Personal Development
Written By: Karen Deis, Publisher I sold my home. Moved 600 miles. Downsized the living space by about 1,000 square feet. Dang, I didn’t realize until that time how much “stuff” I (we) accumulated. A major purge was inevitable. So Craigslist here I come. Full...
by KarenDeis | May 5, 2017 | Personal Development
Written By: Karen Deis, Publisher Good decisions don't ensure success – but bad ones almost always ensure failure. Sometimes you have to make split-second decision. Other times, your decisions are made based upon past experiences. But, there are times when a decision...
by KarenDeis | Feb 20, 2017 | Personal Development
Written By: Karen Deis, Publisher Have you ever visited a website page, wanting to find out more information about the company or the person you are trying to reach — to find you can only view their picture, phone number and email address? Or “company info” that only...
by KarenDeis | Feb 5, 2017 | Personal Development
Co-Authored By: David Kuiper (NorthPointe Bank, Holland, Michigan) & Karen Deis, Publisher The best loan officers are not competing on loan programs or customer service alone — everyone does that. The way for you to compete is by providing an awesome customer...
by KarenDeis | Jan 20, 2017 | Personal Development
Written By: Karen Deis, Publisher Here it comes! You know you’ve screwed up and your client is on the phone (or in your office) complaining. The real estate agent just went ballistic on you. Your processor is upset because you forgot to follow up with the client....
by KarenDeis | Jan 5, 2017 | Personal Development
Written By: Karen Deis, Publisher The Number One thing loan officers don't like about the mortgage business is that their income is “unpredictable.” Consider this: Every day you wake up broke! And every day, you have to figure out where your next loan will be coming...