How to Respond When Someone Complains!

How to Respond When Someone Complains!

Written By: Karen Deis, Publisher Here it comes! You know you’ve screwed up and your client is on the phone (or in your office) complaining. The real estate agent just went ballistic on you. Your processor is upset because you forgot to follow up with the client....

How to Coach Realtors to Recommend You!

Written By: Karen Deis, Publisher Has this happened to you? The real estate agent, who refers a ton of clients to you, called to let you know that they are working with a buyer who has already been pre-approved by another mortgage company. The real estate agent loves...