by Cyndi Garza | May 24, 2021 | Client Follow, Client Follow-up, Customer Service, Growing Your Business, Managing Your Business, Referrals
Are you paying enough loving attention to your past customers? Those past customers can be an exceptionally large source for your referrals. Usually, referrals from a customer do not shop around as they trust their friends. In addition, they may be looking to...
by KarenDeis | Jun 25, 2019 | Customer Service, Testimonials
What You Will Learn: How to use your testimonials to enhance your brand marketing How to market your testimonials using social media Tips on sharing your testimonials with real estate agents. Whether you get positive feedback from clients and real estate agents...
by admin | Apr 16, 2019 | Branding, Customer Service, Personal Development
Here’s the thing: People don’t buy what they don’t understand. And marketing mortgage loans is one of the most confusing and difficult things to do for loan officers and mortgage companies out there. I wanted to share with you some of the marketing mistakes I have...
by KarenDeis | Sep 18, 2018 | Client Follow-up, Customer Service, Networking
What you will learn: How to ask for permission How to effectively start a conversation How to get accurate answers to your questions This page is accessible to subscribers only - click here to sign...
by KarenDeis | Jul 20, 2016 | Customer Service
Written By: Karen Deis, Publisher I had a doctor’s appointment last week. Have you noticed recently how the patient “experience” has changed? My appointment was at 8:30 am. I signed in, my insurance card was scanned and I barely sat down when the nurse came out to the...